Privacy Policy

We're Backstory Creative, a visual content agency in Fresno, California. This policy explains what information we collect when you visit backstory.cc or contact us, what we do with it, and the choices you have.

We collect only what we need to talk to you, run the site, and understand how it's used. We don't sell your data.

Information you give us: when you submit the contact form, we record your name, email, company, phone number, location (if provided), the project type you select, and the message you write. This goes into our customer pipeline so we can respond.

Information collected automatically: we use Vercel Analytics to record anonymous, cookieless pageview data (URL, referrer, country, device class). This is aggregated and doesn't identify individual visitors.

Cookies: the marketing site itself does not set tracking cookies. The embedded Sanity Studio at /studio uses cookies for editor authentication; that surface is not intended for public visitors.

• To respond to your inquiry and follow up on a project.
• To understand traffic patterns and improve the site (aggregate analytics only).
• To meet legal obligations or defend our legal interests when required.

We share information only with the service providers we use to run the site and our pipeline:

• Vercel: hosting and analytics for backstory.cc.
• Sanity: content management for project pages and service copy.
• Monday.com: where contact-form submissions are stored as leads in our internal pipeline.
• Cloudflare: bot protection for the contact form (Turnstile).

We do not sell, rent, or trade your information to third parties for their marketing purposes.

You can ask us to access, correct, or delete the information we hold about you, or ask us to stop using it for a specific purpose. Email hello@backstory.cc and we'll respond within a reasonable time.

If you're a California resident, you have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of sale or sharing. We do not sell or share personal information as those terms are defined under California law.

We use HTTPS across the site and rely on the security practices of our service providers (Vercel, Sanity, Monday, Cloudflare). No system is perfectly secure. If we ever discover a breach that affects your information, we'll notify you and the relevant authorities as required by law.

backstory.cc is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13.

We may update this policy from time to time. The “Effective” date at the top of the page reflects the most recent change. Material changes will be flagged on the homepage or by email if we have your email on file.

Questions about this policy? Email hello@backstory.cc or write us at: